Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025

Introduction

Welcome to heic2png.app ("we," "our," or "us"). This Privacy Policy explains how we handle your information when you use our Service.

Our Core Privacy Commitment: Your files are processed entirely in your web browser using WebAssembly technology. We never upload, never store, and never have access to your files. Your data remains completely private on your device.

Information We Do NOT Collect

Given our browser-based processing technology, we explicitly DO NOT collect, store, or have access to:

Your files (regardless of format)
The content of your files
Metadata from your files (EXIF data, location, etc.)
File names or file structures
Any personal data embedded in your files

All file processing happens locally in your browser. No file data is ever transmitted to our servers.

Information We DO Collect

Technical Information

When you visit our website, we automatically collect:

IP address, browser type, operating system, device type
Pages visited, time spent, links clicked, referring URLs
Screen resolution, language preferences, time zone

This data is used for website analytics, security, and service improvement.

Cookies and Tracking Technologies

We use cookies for:

Essential cookies for session management, security, and website functionality (no consent required)
Analytics cookies from third-party analytics platforms for traffic analysis (requires consent)
Advertising cookies from third-party advertising networks for advertisements (requires consent)

Essential Cookies are necessary for the website to function. They enable basic functions like page navigation and secure access. These cookies are exempt from consent requirements under GDPR.

Analytics Cookies help us understand how visitors interact with our website. We may use analytics platforms such as Google Analytics to collect data on pages visited, time spent, referrer, approximate location (city/country level), and browser/device information. When using Google Analytics, we have configured it with IP anonymization. You can opt out using the Google Analytics Opt-out Browser Add-on.

Advertising Cookies allow us to display advertisements based on your interests. We may work with advertising networks such as Google AdSense to personalize ads, control ad frequency, and measure ad effectiveness.

You can manage cookie preferences through our cookie consent banner or browser settings.

Cookies We Do NOT Use: For transparency, we do NOT use social media tracking cookies (Facebook Pixel, Twitter, etc.), marketing automation cookies, or affiliate tracking cookies beyond our stated advertising and analytics partners.

Contact Information

If you contact us via email, we may collect your name, email address, and message content solely to respond to your inquiry.

How We Use Your Information

We use collected information to:

Provide and maintain our Service
Analyze website usage and improve user experience
Ensure security and prevent fraud
Display relevant advertisements through third-party advertising networks
Respond to your inquiries

Third-Party Services

We may work with various third-party service providers to operate our website and deliver our services. These third parties may collect and process your information as described below.

Advertising Networks

We may use third-party advertising networks to display advertisements on our website. These networks may collect your IP address, browsing behavior, device information, and cookie identifiers to serve personalized ads.

We may use:

Google AdSense - Google may collect your data to serve personalized ads. View Google's Privacy Policy

Your Privacy Choices:

Opt out of personalized advertising through provider-specific settings
Use browser extensions like Google Analytics Opt-out Browser Add-on
Adjust preferences through our cookie banner
Visit Network Advertising Initiative for industry-wide opt-out options

Analytics Platforms

We may use third-party analytics platforms to analyze traffic and usage patterns. These services help us understand how visitors interact with our website.

We may use:

Google Analytics - Configured with IP anonymization. View Google's Privacy Policy

Data Collected by Analytics Platforms: Pages viewed, time spent, bounce rates, traffic sources, geographic location (city/country level), browser and device information

Your Privacy Rights

If you are located in the EU/EEA or California, you have the following rights:

Access & Deletion - Request access to or deletion of your personal data
Opt-Out - Opt out of non-essential cookies and personalized advertising
Non-Discrimination - Exercise your rights without discrimination

Important: Since we don't collect or store your files, these rights only apply to technical data (logs, cookies).

We do not sell your personal information.

To exercise these rights, contact us at support@heic2png.app. We will respond within 30 days.

Data Retention & Security

User Files - We never store your files
Technical Logs - Retained for 90 days for security purposes
Cookies - Session cookies are deleted when you close your browser. Analytics and advertising cookies may persist for up to 2 years

We use HTTPS encryption for all data transmission. Since files are processed locally, there's no risk of data breach for your files. However, no internet transmission is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Open Source & Transparency

You can verify our privacy claims by:

Browser Developer Tools - Open Network tab during file processing, you'll see no upload requests
Offline Testing - Disconnect from internet, the Service still works
Code Audit - Our processing engine uses open source libraries that can be independently audited

Technology Stack

Our Service is powered by open source technology. All file processing happens in your browser using open source libraries. No proprietary black-box processing occurs on our servers because your files never leave your device.

For complete details about the open source software we use and their licenses, see our Open Source Licenses page

Contact Us

Email: support@heic2png.app
Website: https://heic2png.app